Pricing and billing
All prices are in euros and exclude any applicable tax. Monthly and yearly billing are both available; yearly billing is charged at a lower effective rate.
For the features included in each plan, see What your plan includes.
€9 a month, or €84 a year — which works out at €7 a month. First-time subscribers get a 30-day trial — see how trials work.
Solo covers individual work: Unlimited in practice workspaces, 5 GB of storage, and the funding features.
The Org trial is up to 60-day, twice the Solo trial, to allow time to set up an organisation, add members and run an initial project. The qualification “up to” is significant — see below.
Org pricing also varies by the country the organisation operates in:
| Rate | Monthly | Yearly | Yearly saves |
|---|---|---|---|
| Standard | €99 | €999 | €189 |
| NGO — high-income country | €49 | €490 | €98 |
| NGO — upper-middle-income country | €29 | €290 | €58 |
| NGO — lower-middle-income country | €19 | €190 | €38 |
| NGO — low-income country | €12 | €120 | €24 |
The reduced rates are for non-profit organisations, banded by the income classification of the country of operation. They are not a discount code or a negotiated rate; they are the standard price for organisations that qualify.
/a/settings/billing in the appHow trials work
Section titled “How trials work”Trial days are drawn from a single shared budget of 60 days, not a separate allowance per plan.
The figure quoted for each plan is the maximum for a first subscription. The trial granted is that figure or the remainder of the 60-day budget, whichever is smaller.
Taking the 30-day Solo trial and later moving to Org therefore yields the remainder rather than a further 60-day. Subscribing directly to Org grants the full 60-day.
The remainder is intentional: it leaves an organisation arriving from a Solo trial time to complete verification and have its pricing band assigned before the first invoice.
The trial does not reset per plan. This differs from the common convention and is a frequent source of confusion.
What happens when a trial ends
Section titled “What happens when a trial ends”Without a payment method the trial cancels rather than converting. The account reverts to Free, no charge is made and no invoice is raised. Add a payment method before the trial ends to continue on the plan.
With a payment method, the subscription converts at the price your checkout was set up with. For Org, that includes the reduced non-profit rate — applied as a discount on the subscription, which Stripe starts charging once the trial ends. Solo has no bands, so it converts at the standard rate either way.
If your organisation’s verification is approved during the trial, the discount is applied to the subscription you already have, so you still convert at the reduced rate.
What is on the billing screen
Section titled “What is on the billing screen”Three tabs: Plan (your current subscription and renewal date), Usage (what you have consumed against your allowances) and Invoices.
Org access may be held by another organisation. Where Org access derives from an organisation you belong to rather than one you pay for, the screen states this and identifies that organisation. Billing is managed where the subscription is held; switch to that organisation to make changes.
Changing or cancelling
Section titled “Changing or cancelling”Billing is managed in Settings → Billing, and upgrades through Upgrade. Both require an authenticated session and are therefore performed in the app.
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